IT Office / Hardware Support – Summer TEMP

Coherent Inc.

CA, Santa Clara

This job has been expired

Job Description and Responsibilities:

Do you enjoy working on computers and troubleshooting issues?

Are you home from college for the summer?

Do you want to experience IT work in a Leading Laser Manufacturer company?

This is a hands-on temporary assignment to at our Santa Clara, CA location. We are looking for a commitment through the end of summer and possibly longer.

Responsibilities:

  • Provide support for all computers, printers, scanners, and other peripherals as required.
  • Responsible for installing miscellaneous software as required.
  • Hardware troubleshooting and replacement
  • Support users through a Help Desk system
  • Interact with employees and managers over the phone or hands on to resolve reported issues
  • Adjust ticket and phone queue availability based on current workload and/or projects
  • Deploy hardware to on-site and remote users with hardware setup, configuration, support, and distribution.
  • Assist with IT hardware inventory, review orders, place orders, and follow company standard guidelines.

Education and Work Experience:

Knowledge and Skills:

  • Windows Microsoft familiarity Windows7/10 Operating Systems knowledge
  • Required to have familiarity with software and hardware of PCs
  • Microsoft Office 2016/2013 O365 knowledge
  • Ability to set priorities and see work through to completion in a timely manner
  • Desire to work as part of a team and the ability to work independently.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.