Director, Payments Fraud Risk Decision Science

WEX

United States

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Director, Fraud Risk Decision Science

Global Risk Decision Analytics and Capabilities is a key team in Risk & Compliance organization that ensures WEX’s products and processes deliver robust fraud and credit decisions while providing a great customer experience and supporting WEX’s growth. We are a team of data and analytics driven experts with an outstanding ability and sense of mission to find solutions through innovation and collaboration.

We are looking for an accomplished leader as Director of Payments Fraud Risk Decision Science, who will lead a team of data scientists and will be responsible for developing and managing the Fraud decision science models and business logic, leading to best-in-class Fraud loss metrics and customer experience for WEX. The successful candidate will have deep knowledge and experience in Fraud Risk analytics and data science, preferably in commercial and small business payments. The successful candidate will be collaborative and a strong communicator with high EQ to work in a matrixed organization. This position will report directly to the Head of Global Risk Decision Analytics and Capabilities.

Major Roles and Responsibilities

  • Lead a team of data scientists/ analysts in building and leveraging new and existing data sources to build Fraud data science models across lifecycle i.e. Application fraud, Transaction fraud and across products and lines of business
  • Provide strong thought leadership in performing qualitative and quantitative analysis on fraud risk trends to identify new fraud patterns, and work together with Strategy and Operations teams to define, evaluate, and implement potential solutions.
  • Deploying technology and machine learning techniques to optimize decisions with outstanding customer experience
  • Monitoring fraud risk through the customer lifecycle, to provide timely detection of emerging patterns in criminal activity
  • Analyzing fraudster profiles and the type of fraud we are experiencing (first party / third party, synthetic identities, etc.)
  • Developing solutions to reduce fraud risk and financial losses, while minimizing impact to good customers
  • Evaluating external partners (i.e. risk data providers, transaction monitoring solutions) to supplement our fraud detection and remediation capabilities
  • Defining Fraud decision science capability roadmaps to deliver gains in key performance indicators (KPIs)
  • Collaborate with key stakeholders and cross-functional partners across WEX including Risk Operations, Technology, Bank, Marketing, Finance, Legal, Risk and Compliance/BSA/AML.

Job Requirements

Education And Experience

  • Bachelor’s degree required; advanced degree strongly preferred
  • 10-15 years of experience in data science or fraud risk; 5+ years in the Fraud risk analytics and Commercial Risk space; Payments industry experience a plus
  • Experience using statistics and machine learning to solve complex business problems- Python/SQL, Machine learning techniques (GBM, KNN etc), Big Data, Data Visualization

Skills And Abilities

  • Ability to think critically in order to analyze problems and develop creative, practical and efficient solutions for a multinational company
  • The ability to learn quickly, solve complex problems, and perform in a fast-paced environment
  • Strong communications skills that distill complex data and systems issues to both technical and non-technical audiences
  • Strong people leadership and collaboration skills with enterprise first mindset
  • Understanding of and experience with risk decision engines and/or payment technology
  • Leadership qualities that motivate collaboration with others, guiding the prioritization of initiatives
  • Willingness to learn and continuously build technical skill set
  • Ability to prioritize and work on multiple projects and tasks at the same time
  • Adaptable and comfortable working collaboratively and independently in a self-starting manner

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX’s total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX’s comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the “About Us” section.

Salary Pay Range: $156,000.00 – $208,000.00