Community Navigator

Impact Justice

CA, Oakland


Impact Justice is a growing organization focused on building the internal infrastructure we need to support the incredible work we do externally. IJ launched in 2015 and now has a staff of 85. We anticipate more growth in the future and we’re looking to expand our team. It’s the people at IJ who make everything we accomplish possible – and we’re looking to hire folks who are experts at Getting It Done!


Who We Are

Impact Justice dares to dream of a humane and restorative system of justice in the United States. Through innovation, research, policy, and advocacy, we are forging a new path to a justice system that is fair to all of us. In addition to our core programs around the enforcement of the Prison Rape Elimination Act, Restorative Justice, and the Research and Action Center, we are continually adding more to our portfolio of Innovation programs. Overall, we all work to reduce the number of individuals (adults and youth) entangled in the criminal justice system, improve conditions and outcomes for those who are currently incarcerated, and provide opportunities to those who are rejoining communities. We employ a national team of advocates, researchers, monitors, practitioners, and experts united by this vision. We work closely with communities of color, the lesbian, gay, bisexual, questioning, gender nonconforming, and transgender communities, and the formerly incarcerated, and we are continually looking for opportunities to bring those with lived experience in those communities into our teams. A majority of individuals on our current executive team identify as BIPOC and/or LGBTQ. We’re committed to living our values and to creating the kinds of equitable and inclusive team environments internally that we fight to help create in our broader communities. Check us out at


About the Homecoming Project

Impact Justice developed the Homecoming Project (THP) to address the critical issue of reentry and avert the pitfalls of existing interventions. The Homecoming Project is a reentry housing service. This project is focused on northern California, and soon southern California and utilizes untapped living spaces available in the community while freeing up desperately needed space in shelters and traditional transitional housing programs. The Homecoming Project leverages the private market and existing living spaces by funding rent for up to six months for participants returning home after a period of incarceration. The Homecoming project matches community hosts with participants, assesses participants’ needs, and provides them wrap-around services to facilitate their health, well-being, and stability.

The Homecoming Project Community Navigator will be the main point of contact for participants returning home from prison. The Community Navigator will serve as each participant’s life coach and community navigator, providing referrals to needed treatment and services. The Community Navigator will provide ongoing support and monitoring of participants while they reside in Homecoming host homes.

Who You Are

You have experience working with marginalized populations, which may include people that have been impacted by the criminal justice system.

You have an ethos of social justice, racial justice, community, and mutuality. You have an orientation and belief that criminal justice involvement should not be an impediment to employment, career, and personal growth opportunities. You have past experience as a case manager. You have excellent attention to detail with verbal, and written communication. A track record of effective cross-functional collaboration across disciplines. Excellent computer skills, ability to use Microsoft Office Suite, and Google G-Suite, and learn other information database systems quickly. You have highly developed interpersonal skills with good relationship-building techniques. You are adept at time management and highly organized with a proven ability to meet deadlines, plan, organize, and execute.

If you are a formerly incarcerated individual or someone who has a family member or someone you love who is or has been incarcerated, we will be particularly excited to hear from you.


What You Will Do

You will report to the Sr. Program Associate. You will have a caseload of roughly 15-25 Clients. Your core responsibilities will be:

  1. Case Management – Highly developed interpersonal skills with good relationship-building techniques. Working with a caseload of formerly incarcerated individuals. Accessible for daily phone and/or text messages with each participant.
  2. Daily Participant Notes – Monitor and track all participants’ success, support, and best practices. Conduct intake and assessments for all participants. Create Individual ReEntry Plans and Participation Completion Plans, plus overall goals and Exit Plans for all participants. Utilize Case Management System to maintain up-to-date progress notes and reports.
  3. Community Networking with Leaders, CBOs and Parole Agents – Utilize care coordination to introduce participants to other partner agencies/support relationships with an eye toward expanding the participant’s circle of trusted advisors and mentors.
  4. Participants’ Training and Workshops – Assist with administering compatibility tools and conducting interviews (Mock Interviews) with participants. Facilitate and support the team on training for participants on adjustments and financial literacy. This position requires the role to have a valid and verifiable driver’s license and car insurance with consistent daily access to a functional vehicle.
  5. Maintain contact with the participant’s assigned parole agent
  6. Introduce participants to other partner agencies/support relationships with an eye toward expanding participant’s circle of trusted advisors and mentors
  7. Collaborate with participants to create a reentry outline that includes goals, objectives, and needed services and/or treatment.
  8. Support participants and hosts to resolve conflicts
  9. Assist with administering compatibility tools and conducting interviews with participants, as well as assist staff in coordinating introductory meetings between potential hosts and potential participants.
  10. Maintain an up-to-date calendar, attend all required staff and program meetings on time, and prepared.
  11. Other tasks as needed and assigned. 



  • The Community Navigator should have at least 2 years of work experience in direct service with the reentry population and justice-involved individuals.
  • Excellent verbal and written communication skills.
  • Direct experience being impacted by the criminal justice system (either through a personal or family history of incarceration) and/or a demonstrated commitment to serving and working with the reentry population.
  • Ability to uphold confidentiality with sensitive information related to a participant’s history.
  • Excellent computer skills, ability to use Microsoft Office Suite, and Google G-Suite, and learn other information database systems quickly.
  • A valid driver’s license with a reliable vehicle. Current registration and proof of insurance, is required and must meet the terms of IJ’s vehicle use policy. Driving is required to fulfill job responsibilities.



The position will be paid $50,000-$55,000 annually. The benefits that come with working at Impact Justice include medical, dental, and FSA plans, significant vacation and wellness leave, and immediate vesting in our 401K with a generous match. This is a full-time, hourly position. We would prefer that the candidate be located in the Oakland CA office. We a
re not considering remote staff for this position.

If this all sounds like a good fit for you, please send your resume and a brief email or letter explaining why you are particularly interested in the role and why we should be particularly interested in you! You can send it to Please have the subject line of the email read “[Your Last Name], [Your First Name] Application for The Navigator Position.

We plan on making decisions on a rolling basis, so the earlier you apply the better.

We are committed to workplace diversity and providing equal employment opportunities. Please also note that we are going to be especially excited in candidates who understand the unique nature of a mission-driven organization, have direct experience with the criminal legal or juvenile justice legal systems and have a good sense of humor about themselves and the complexities of collaborating with team members in remote locations.