Published

The role is responsible for aiding account supervisors in the day-to-day management of accounts. The Account Coordinator works closely with clients, both existing and potential, to meet their needs and provide excellent customer service.

Job Duties

  • Provides administrative assistance to account supervisors on client activities, including production and creative deadlines, ensuring continued progress of client workflow.
  • Assists account team on internal trafficking of projects as well as providing assets to vendors.
  • Maintains a high level of awareness with client activities to provide backup.
  • Gathers and assembles background information and analyses as needed by account supervisors in development of creative briefs, marketing plans, etc.
  • Provides input in planning stages as requested by account supervisors.
  • Assists in processing final copy, agendas, proposals, correspondence, and other materials related to account service.
  • Maintains client correspondence file, approvals, copy, documents, and tracking of account service work.
  • Ensures all media and projects proceed according to plan and meet deadlines. Draws attention to the account supervisor to potential problems before they occur.
  • Confirms that all work completes the standard agency approval process before being reviewed by clients.
  • Participates in and documents discussions during client meetings and conference calls.
  • Develops and maintains excel charts for tracking projects and budget reconciliation.
  • Understanding of digital and social media and ability to check and pull results via access Ad manager.
  • Reviews campaign results and uses them to inform future campaigns.
  • Other administrative duties as assigned by the accounts team.

Skills and Qualifications

Excellent communication skills, a high level of organization and a strong work ethic. Account

Coordinator must be detail-oriented with an eye for proofreading, self-motivated and be able to maintain professional conduct within and outside of the office while conducting agency business.

Must have a four-year degree.

Certification in Google Analytics, Ads, and/or Facebook Blueprint a plus.

High level of proficiency in Microsoft Office a must as well as working with and maintaining Google Drive.

For more information or to apply contact Jenna Lambert: jenna@thinkotto.com or Janet Davis:

janet@thinkotto.com.